SAXA Solutions may collect personal information when:
- you make purchases of products or services;
- you request support for a SAXA Solutions product, event or service;
- you subscribe to email updates
- you register or otherwise create a user account on the Sites;
- you request information or materials;
- you participate in surveys and evaluations;
- you apply for a job, or submit your resume to SAXA Solutions; or
- you submit any such information to the Sites.
SAXA Solutions may also collect personal information from individuals (with their consent) at conventions, events, trade shows and expositions.
The types of personal information collected may include (but are not limited to):
- your first and last name;
- your website address;
- your e-mail address;
- your telephone number;
- (for job applicants submitting electronic information) your home address, educational background, employment experience, and job interest;
- any other identifier that permits SAXA Solutions to make physical or online contact with you;
- any information that SAXA Solutions collects online from you and maintains in association with your account, such as your SAXA Solutions username and password.
Use of Your Personal Information: SAXA Solutions collects and uses your personal information to operate and improve the Sites, deliver services, carry out the transactions you have requested and promote the goals and objectives of SAXA Solutions. These uses may include providing you with more effective customer service; making the Sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services, offerings and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some SAXA Solutions services may send periodic member letters that are considered part of the service. We may also contact you to inform you of other products, events or services available from SAXA Solutions and its partners.
Personal information collected on the Sites may be retained until such time in which it is no longer commercially useful to carry out the business purposes of SAXA Solutions or its subsidiaries, successors or assigns. Personal information collected on the Sites may be stored and processed in the United States or any other country in which SAXA Solutions or its affiliates, subsidiaries or agents maintain facilities, and by using the Sites or service, you consent to any such transfer of information outside of your country.
Sharing of Your Personal Information: SAXA Solutions shares Personal Information with entities and individuals working on our behalf. These third parties are authorized to use your personally identifying information only as necessary to provide these services to us.
We may also disclose your personally identifying information if SAXA Solutions becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, whereupon we will provide notice before Personal Information becomes subject to a different privacy statement.
In some cases SAXA Solutions uses contractors to collect, use, analyze and otherwise process information on its behalf. It is SAXA Solutions’ practice to require such suppliers to handle information in a manner consistent with SAXA Solutions’ policies. SAXA Solutions may also allow carefully selected SAXA Solutions partners to participate in limited marketing campaigns solely to promote SAXA Solutions’ products and services to you.
If you request something from the SAXA Solutions site (for example, a product or service, a callback, information about an event, or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information with others, such as SAXA Solutions’ business partners, service providers, event organizers, financial institutions, shipping companies, and postal services involved in fulfillment. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.
We occasionally hire other companies to provide limited services on our behalf, such as providing customer support, processing transactions, or performing statistical analysis of our services. Such companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on SAXA Solutions; (b) protect and defend the rights or property of SAXA Solutions (including the enforcement of our agreements) or (c) act in urgent circumstances to protect the personal safety of users of SAXA Solutions services or members of the public.
Your Choices: SAXA Solutions provides a number of ways for you to ‘opt-out’ of receiving additional information from us, or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information.
If you do not wish to continue receiving certain marketing materials (e.g., e-mail messages), you can opt-out of receiving these materials by following the unsubscribe instructions provided in the materials. This option does not apply to communications primarily for the purpose of administering orders, contracts, support, safety warnings, software updates, or other administrative and transactional notices.
How to Update Your Information: Here are some ways you can modify the contact information that you have provided to us:
- Email: Should your email address change, you may manage your subscription by unsubscribing to our email distribution list and re-subscribing with your new email address.
- Account Information: Those areas of the Sites that require you to register may identify, at the point of collection, the ways available for you to update your information, including, but not limited to changing your notification settings on the Sites.
Safeguarding Your Personal Information: We recognize industry standards and employ security safeguards to protect information from unauthorized access and misuse. If a password is used to help protect your account and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone, you should always log out before leaving a site or service to protect access to your information from subsequent users.
With or without cookies, the Sites keeps track of usage data, such as the source address from which a page request originates (i.e., your IP address, domain name), date and time of the page request, the referring web site (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand web site usage in the aggregate so that we know what areas of our web site users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used for aggregated and statistical reporting. It is not attributed to you as an individual.
Links to Other Sites: The Sites often provides links to third-party web sites, such as those of our business partners, other SAXA Solutions registered users and online advertisers. You should review their privacy policies to learn more about what, why, and how they collect and use personally identifiable information.
For Questions or Concerns: If you have questions or concerns regarding this statement, you should first contact [email protected] The SAXA Solutions corporate headquarters is located at:
SAXA Solutions, Inc.
745 Atlantic Avenue
Boston, MA 02111
NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR LEGAL GUARDIANS: THE SAXA SOLUTIONS SITE IS INTENDED FOR ADULTS. WE DO NOT KNOWINGLY OR INTENTIONALLY COLLECT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION TO SAXA SOLUTIONS. IF YOU KNOW OF ANYONE UNDER THE AGE OF 18 WHO HAS PROVIDED US WITH INFORMATION, PLEASE CONTACT US IMMEDIATELY AND WE WILL REMOVE THAT INFORMATION.